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April 15, 2008
phone business
I have just found out that Sprint has been charging me for roaming. I called Customer Support and they reimbursed me for March.
My plan specifically states no charges for roaming on the Sprint network.
Before I called customer service, I checked my MOTOKRZR K1m settings. Roaming: Set Mode: Sprint Only, Call Guard: On, Data Roam Guard: Always On. BTW, I hate this phone. I've only had it for a 1 1/2 years . I paid too much for a phone that dies by noon everyday. My first and last Motorola, I'm going back to Samsung.
I received no notification at all that my phone was roaming outside of Sprint network. The customer service brought up the fact that my area code for my phone number is outside of the my current area code but I don't see how this would be a problem. Many people keep their numbers.
Weird. FYI. They told me to check out my phone. Of course, my phone would be the problem and not their network.
In other news, one stinky airline merges with another stinky airline to make a large stink. I've had multiple bad experiences on these airlines.
Posted by azileretsis at April 15, 2008 12:41 AM
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